Last updated: July 13, 2026
This Privacy Policy explains how RetailFlow collects, uses, and protects your information when you use our shop management platform and related services (the "Service"). By using the Service, you consent to the practices described in this Policy.
1. Information We Collect
We collect information you provide directly, such as your name, email address, and account details. We also collect the business data you enter, including products, sales, customers, suppliers, expenses, and targets. For certain users, we may collect device location data to support access management.
2. How We Use Your Information
We use your information to provide, operate, and maintain the Service; to authenticate your access and enforce role-based permissions; to send service-related notifications such as stock alerts; and to improve the Service.
3. How We Share Information
We do not sell your information. We share it only with service providers who help us operate the Service under confidentiality obligations, or when required by law. Authorized administrators within your organization may access data relevant to their role.
4. Data Security
We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Data Rights
You may access, correct, or delete your business data through the Service. You may request deletion of your account by contacting us. If you are located in a jurisdiction with data protection laws, you may have additional rights over your personal data.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, and thereafter as required by law or for legitimate business purposes such as record-keeping.
7. Location Data
For non-administrator users, the Service may record approximate device location when you access the platform, solely to support access control and security. You can decline location permission; doing so may limit certain features.
8. Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have done so, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.
If you have questions about this Privacy Policy, contact us at support@dukaon.shop.